TAPTES T-Box Wireless Phone Charging Organizer with Cup Holder for Tesla Model S X

This page is to show you how to track your order after your order gets shipped. After your order gets shipped, you'll receive a shipping confirmation email. The email includes the items that get shipped, tracking number, tracking website, etc.

The tracking website sent to you can't update promptly according to our experience. So we recommend you may track your order on following websites:

1. First website is http://www.yuntrack.com. Input the tracking number sent to you, click the "track my parcel" bar, and you'll get the detailed tracking information.

2. Second website is https://www.17track.net/en. Input the tracking number sent to you, select "auto-detect carrier" of the carrier option, click track and you'll get the detailed tracking information.

3. Third website is your country's postal system. After the package is released from Customs, most TAPTES package will be handed over to and delivered by your country's postal system. 

How to get the tracking number for your country's postal service?

You can use the tracking number, which is included in the shipping confirmation email and track on this site http://www.yuntrack.com then you'll get several numbers. The "Last Mile Delivery Tracking Number" is the one for your country's postal service.

At last, if you can't track by following above steps, please fill in information box below and get in touch with TAPTES Customer Service. We'll reply to you within 24 hours.

Q: Does your T-Box work with the center console you sell? How can I install it?
A: You can check the above video about this question.

Q: Does your T-Box support fast charging?
A: Yes, The T-Box supports fast charging, you can use a 9V cigarette lighter for fast charging. Our cigarette lighter could not support the fast charging.

Q: Does your T-Box fit with my 2013 Model S？
A: Hi, the T-Box only fits for the Model S 2016-2020 with Center Console for Tesla Model X, or you may consider getting a center console for Tesla Model S, which is designed for the old version Model S.

Q: Any tools required? Is it difficult to install?
A: You can install it by yourself without any tool, You simply slide the center console storage shelf into place at the top of the storage box. All you need to do is connect the charger's USB cable to the USB port in the central console to charge wireless. Please refer to our installation video.

Q: Can you ship to my country?
A: Yes, we ship worldwide.

Q: Will it shake when driving?
A: No, because it's very consistent with the car, so it won't shake while driving.

Q: Can center console storage shelf accommodate larger phones as well as more standard-sized models?
A: Although the sizes of mobile devices keep changing (and growing) the center console storage shelf charging platform can accommodate all standard-size smartphones from all manufacturers and the vast majority of plus-size smartphones. the center console storage shelf charging platform can accommodate it.

Q: Does your T-Box Wireless Charging Organizer Box With Cup Holder fit with the $449 center console you sell?
A: Yes, the T-Box can fit with the CCI we sell, but the sliding door can not close and T-Box is designed for the Model S 2016-2020 with Center Console for Model X.

Q: I have a Samsung Note 10 Plus with a phone case. Would it fit with your T-Box?
A: Hi, it can fit with your Samsung Note 10 Plus, no worries.

Q: Can I use the phone case when I use the T-Box to charge my phone?
A：Yes，but please do not use the phone case which is too thick.

Q: Can the springs stop the top door from closing?
A: Yes, TAPTES designed the springs with the most suitable height, if the springs are to high, it may cause the top door being damaged. If the springs can not work with your car, please check if the top door is loose or not.

Q: What's the material and thickness of the anti-slip mat?
A: The anti-slip is desired by several Tesla owners. It is made of premium material and facilitates the charging pad free from scratches. The plastic case just only 1.2mm and the thinnest part of the silicone pad is only 0.8mm (the thickest part is 1.3mm), the total is 2.5mm.