TAPTES Wireless Phone Charger Tray for Tesla Model 3 Built before June 2020

This page is to show you how to track your order after your order gets shipped. After your order gets shipped, you'll receive a shipping confirmation email. The email includes the items that get shipped, tracking number, tracking website, etc.

The tracking website sent to you can't update promptly according to our experience. So we recommend you may track your order on following websites:

1. First website is http://www.yuntrack.com. Input the tracking number sent to you, click the "track my parcel" bar, and you'll get the detailed tracking information.

2. Second website is https://www.17track.net/en. Input the tracking number sent to you, select "auto-detect carrier" of the carrier option, click track and you'll get the detailed tracking information.

3. Third website is your country's postal system. After the package is released from Customs, most TAPTES package will be handed over to and delivered by your country's postal system. 

How to get the tracking number for your country's postal service?

You can use the tracking number, which is included in the shipping confirmation email and track on this site http://www.yuntrack.com then you'll get several numbers. The "Last Mile Delivery Tracking Number" is the one for your country's postal service.

At last, if you can't track by following above steps, please fill in information box below and get in touch with TAPTES Customer Service. We'll reply to you within 24 hours.

Q: Can the charger pad for Tesla Model 3 be plugged into a 12V cigarette lighter adapter? If so, what is the power output (W)?
A: The wireless charger can be plugged into a 12 V cigarette lighter adapter, just make sure the lighter USB output either in 5V or 9V, if 5V, the max wireless charger output is 5W, if 9V, max output is 10W (for Android) or 7.5W for Apple iPhone.Please make sure the wireless charger USB cable is long enough to reach your adapter as Model 3 cigarette lighter is at another place, not the front USB position, while our USB cable length is only 35CM.

Q: Can TAPES wireless charger be used with just one side set up to wireless charge? I don't want to charge every time I'm in the car, so I'd like to set it up to not charge on the left and charge on the right. I'll just take the phone to the right if I ever need the wireless charging.
A: If you want not to charge on the left and charge on the right, please simply just plug the right USB cable and do not plug the left USB cable, then you will be in one-side working mode. Also, you may change to dual charging anytime you wish.

Q: Will Your wireless Phone Charger for Tesla Model 3 be capable of fast charging a Samsung Galaxy S8 S9? And if I got the normal charger, can I just add any QC2.0 QC3.0 battery to make it fast charging?
A: The wireless charger with our fast charging module support wireless charging at 10W for Samsung Galaxy S8. Also, you can use your own QC2.0 or QC3.0 power banks with our wireless charger to enable fast charging.