This page is to show you how to track your order after your order gets shipped. After your order gets shipped, you'll receive a shipping confirmation email. The email includes the items that get shipped, tracking number, tracking website, etc.

The tracking website sent to you can't update promptly according to our experience. So we recommend you may track your order on following websites:

1. First website is http://www.yuntrack.com. Input the tracking number sent to you, click the "track my parcel" bar, and you'll get the detailed tracking information.

2. Second website is https://www.17track.net/en. Input the tracking number sent to you, select "auto-detect carrier" of the carrier option, click track and you'll get the detailed tracking information.

3. Third website is your country's postal system. After the package is released from Customs, most TAPTES package will be handed over to and delivered by your country's postal system. 

How to get the tracking number for your country's postal service?

You can use the tracking number, which is included in the shipping confirmation email and track on this site http://www.yuntrack.com then you'll get several numbers. The "Last Mile Delivery Tracking Number" is the one for your country's postal service.

At last, if you can't track by following above steps, please fill in information box below and get in touch with TAPTES Customer Service. We'll reply to you within 24 hours.

Q: Does TAPTES Cargo Mats fit my 2020 Model 3?
A: Yes, TAPTES cargo mats for Model 3 fit for all Tesla Model 3 2017 2018 2019 2020 before Aug, Standard Range Plus, Long Range, Performance, LHD Model 3 in the US, CA, most of EU, RHD Model 3 in the UK, AU, JP, HK, etc.

Q: Where does TAPTES cargo liners for Tesla Model 3 ship from?
A: TAPTES cargo liners for Tesla Model 3 ship from California for customers in the US

Q: Is the material good at preventing items sliding?
A: Yes, the surface is of carbon fiber style, which is to improve the friction between the mat and stuff placed on it so your stull can be held securely without sliding.

Q: What is the material of TAPTES cargo liners? Is it rubber?
A: TAPTES cargo liners are made of XPE, TPE, which are premium, durable materials, more premium than rubber. So the mats are waterproof and of all-weather use. The materials are 100% recyclable, environmentally friendly, and safe to you, your family, and pets.

Q: Would TAPTES trunk mats fit for Tesla Model Y?
A: No, the trunk mat for Tesla Model Y is different and you can order it.

Q: Will this be folded to ship?
A: Yes, the trunk mats are folded to ship. Although there will not be creases as the trunk mat is designed to be folded without ugly creases or any other damages, check product image.

Q: Does the rear cargo mat cover the small deeper storage space on the left rear of the cargo area?
A: Yes, the small deeper storage space/pocket will be covered.